Privacy policy

Privacy Policy
Last Updated: 02/05/2026
Welcome to Qimati (“we”, “our”, “us”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.qimati.in, powered by Shopify.
1. Information We Collect
a. Personal Information
When you visit or interact with our Site, we may collect the following information:
  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details (processed securely via payment gateways)
  • Order details and purchase history
b. Device & Usage Information
We automatically collect certain information about your device, including:
  • IP address
  • Browser type
  • Device type
  • Time zone
  • Pages viewed and interaction behavior
This helps us improve performance and user experience.
2. How We Use Your Information
We use your information to:
  • Process Orders: Confirm, pack, and ship your orders
  • Payments: Process transactions securely via Shopify and payment gateways
  • Customer Support: Respond to your queries and requests
  • Communication: Send order updates, delivery notifications, and (if opted-in) marketing emails/SMS
  • Improve Services: Analyze website performance and customer behavior
3. Sharing Your Information
We only share your data when necessary:
a. Service Providers
We may share your information with trusted third parties such as:
  • Payment gateways (Razorpay, PhonePe, etc.)
  • Shipping partners (e.g., Shiprocket)
  • Shopify apps and tools used to run the store
These partners only use your data to perform their services.
b. Legal Requirements
We may disclose your information if required to:
  • Comply with laws or regulations
  • Respond to legal requests
  • Protect our rights
4. Shopify & Third-Party Services
Our store is hosted on Shopify. Shopify provides the platform that allows us to sell our products.
Your data may be stored through Shopify’s data storage, databases, and secure servers. Shopify follows industry-standard security measures.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
  • Remember your preferences
  • Improve site performance
  • Provide personalized ads (if applicable)
You can disable cookies in your browser settings, but some features may not work properly.
6. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information.
However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Opt-out of marketing communications
To exercise these rights, contact us at info@qimati.in
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For more information about our privacy practices or if you have questions, contact us at:
📧 info@qimati.in

12. Business Legal Name- GEM CASTLE