Shipping policy

Shipping Policy

Effective Date: July 24, 2026

Welcome to QIMATI. We are a B2B wholesale supplier, committed to dispatching orders quickly and securely so our business partners receive their products on time.

Please read our shipping policy carefully before placing your order.

1. Order Processing

Orders placed on www.qimati.in are processed during our business hours.

  • Orders placed before 4:30 PM (IST) will be dispatched on the same business day, subject to payment confirmation and product availability.

  • Orders placed after 4:30 PM (IST) will be processed and dispatched on the next business day.

During peak sale periods, festivals, or unforeseen circumstances, dispatch times may be slightly longer.

2. Sunday Shipping

We do not dispatch orders on Sundays, as most of our logistics partners remain closed.

Any order placed after the daily dispatch cut-off on Saturday or on Sunday will be processed on the next working day.

3. Domestic Shipping Charges

To ensure faster delivery across India, QIMATI primarily ships all orders via Air Shipping.

Our standard domestic air shipping charge is:

₹150 per kilogram (Air Shipping).

Shipping charges are calculated based on the total shipment weight and are displayed during checkout or communicated before dispatch, where applicable.

4. International Shipping

We also offer international shipping to selected countries.

International shipping charges vary depending on the destination country, shipment weight, dimensions, customs regulations, and courier service.

For international shipping rates and assistance, please contact our customer support team before placing your order. Our experts will provide you with the best available shipping option and a customized shipping quotation.

Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise agreed in writing.

5. Courier Partners

To provide safe and reliable deliveries, we ship through trusted logistics partners, including:

  • DTDC

  • Tirupati Courier

  • India Post

  • Other reputed courier and logistics partners, depending on service availability for your location.

The courier partner is selected based on the destination, serviceability, delivery speed, and operational requirements.

6. Delivery Timeline

Estimated delivery times vary depending on your location and the courier service.

While we strive to dispatch and deliver every order as quickly as possible, delivery timelines are estimates only and may be affected by:

  • Weather conditions

  • Public holidays

  • Transportation delays

  • Remote service locations

  • Events beyond our reasonable control

QIMATI is not liable for delays caused by courier companies or circumstances outside our control.

7. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including a valid contact number.

QIMATI will not be responsible for delays, additional charges, or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

8. Order Tracking

Once your order has been dispatched, tracking details will be shared through the registered communication channel, allowing you to monitor your shipment.

9. B2B Shipping Policy

As a wholesale supplier, all shipments are made for business purposes. Customers are requested to inspect their shipment immediately upon delivery and report any transit damage in accordance with our Refund & Damage Claim Policy.

By placing an order on www.qimati.in, you acknowledge that you have read, understood, and agreed to this Shipping Policy.